Financial Assistance, Utility Bill Assistance available at Catholic Charities Central Texas - Diocese of Austin

Emergency Services

Emergency services are offered as a solution to a temporary crisis brought on by life’s unexpected obstacles. Families and individuals are eligible to receive one-time financial assistance within a 12 month period, to be applied towards basic needs.

Assistance
Rent/ Mortgage Assistance
Utility Assistance (electricity, gas, water)

Limitations
Assistance must not exceed $200 per household.
No assistance with reconnection fees
No assistance for partial payments if it will not alleviate the situation

Eligibility
Must reside within the 25 county area of the Diocese of Austin.
Must have a verifiable financial crisis within the last 30 days.
Must not have received emergency assistance from Catholic Charities within a 12 month period
Must have a plan in place to meet next month’s expenses
Vendor must accept payment
Payment must allow client to remain in residence and/ or continue utility use
If client is a resident of Travis County, client must access services from Travis County Health and Human Services and Veteran Services first before seeking assistance from Catholic Charities.
If services are denied by Travis County Health and Human Services and Veteran Services, client must show verification of denied assistance.

Documentation Required
Photo ID or Social Security Card
Current utility bill or past due rent/ mortgage bill from landlord or copy of lease stating rent due and amount
Proof of household income for all household members
Proof of government benefits (TANF, SSI, SSDI, Food Stamps, etc…), unemployment benefits, child support, etc…

Intake
By appointment only. No walk-ins. Call 512-651-6100.

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